GREEN GARAGE CASE STUDY
before:
Boulder, Colorado VC startup Green Garage offers comprehensive car care and repair that “saves money, saves time, and is easier on the environment.” GG was two years old with inaugural brick and mortar locations in Boulder and Denver. They needed more profitability and improved visibility.
transform:
As Creative Director and Director of Marketing I created and implemented an annual comprehensive marketing plan that included a smart phone app, unique landing pages for seasonal promotions, extensive social media outreach and a complete PR campaign including diverse events.
after:
Q2/Q3 revenue growth of 25.4%, including their best month on record.
Live news coverage resulted in more website visits (of more than 3 minutes) in one day than it had in three months, 92% were first time visitors.
High profile Red Rocks event produced 3.2% increase in social media likes/tweets in 24 hours. 75% of these visitors were new, average visit equaled 4.5 pages.
Ten days from initiating the PR campaign, referrals from Facebook and Twitter had a 0% bounce rate and averaged 5 pages per visit. 83% of Facebook and 79% of Twitter visitors were new to the brand.
MORE DETAILS: A creative branding campaign had been initiated by CP+B, however, advertising and marketing tactics had been under-utilized for almost two years. In that time, the original concept had grown up, and immediate needs included better visibility and profitability.
EVENTS were an important part of the mix for Green Garage and included;
Wine, Women & Wrenches, Smileage Seminars for women to come into the shop and get empowered around all things car-related.
Red Rocks i4C and Grateful Dead event for green companies.
Local street fairs.
Oil changing events in our portable custom trucks at universities and corporate events.
PROGRAMS included:
Employee-empowered customer satisfaction and remediation training and programs.
Seasonal promotion campaigns.
News release campaign.
Massive social media presence throughout.
Meet the mechanic social media events.
Car stickers and cross-promotional program with other green businesses.
PR included:
Promoting the founder as an expert in the industry.
This resulted in local tv and public radio coverage, and non-stop speaking engagements.
Random acts of smileage.
DIGITAL included:
Broadcast email program and calendar.
Website functionality and google analytics.
SEO/SEM assessment and improvements.
Development for new website.
Online contests.
App.
CREATIVE included:
Digital and physical ideation, design and production of:
Unique landing pages, banners and buttons, broadcast email and eBlast templates.
Website maintenance and refined direction.
Merchandise design.
Corporate materials from training programs to business package collateral, signage and customer experience.
Art direction of photography and print vendors.
Iconography and infographics.
Event materials including booths, carabiners, stickers and signature baskets of green apples.
Promotional materials from posters to direct mail pieces, display advertising, loyalty and appreciation/remediation campaigns to retail displays.
Preparation for major media creative of cable/broadcast television and radio outreach.
Copywriting. “live well. drive good. smile more.”